At Relokart protecting your privacy is paramount to us. This Privacy Policy outlines how we collect, use, disclose and protect your personal information when you access or use our website and our products. By accessing or using our website or purchasing our products, you consent to the collection and use of your personal information as described in this policy.

Information collected by us:

1. Personal Information: During your purchase with us, we may gather personal information, including but not limited to your name, email address, phone number, alternate contact number, accommodation details (PG/ Hostel name), shipping address, billing address, payment mode, payment details and more. This data is collected when you place an order or engage in communication with us.

2.  Usage Information: We may collect non-personal information about your interaction with our website, such as your IP address, browser type and operating system. This data is collected to enhance your browsing experience and improve the functionality of our website.

1. Use of Information:

We use your personal information for:

I. Order Processing and Fulfillment:

We utilize your information to process and fulfill your orders efficiently, ensuring timely shipping and delivery of your orders.

II. Communication:

Engaging with you to provide updates on your orders, inquiries and share promotional offers, as an aspect of our marketing/communication strategy.

III. Personalization:

Utilizing the collected data enables us to personalize your shopping experience and offer tailored recommendations that align with your preferences and browsing history.

IV. Continuous Improvement:

Your feedback is invaluable. We use it to enhance our website, products and services, striving to deliver an improved and satisfying experience based on your input.

2. Information Sharing and Disclosure:

We may share your personal information with third parties under the following circumstances:

I. Engagement of Service Providers: With trusted third-party service providers who assist us in operating our website, processing payments and delivering orders.

1. Legal Compliance: We may disclose your information to comply with applicable laws, regulations or legal processes.
2. Business Transfers: In the event of a merger, acquisition or sale of assets, your personal information may be transferred as a part of the transaction.

3. Data Security:

We employ reasonable security measures to safeguard your personal information against unauthorized access, alteration or disclosure. It's important to acknowledge that, despite our efforts, no method of transmission over the internet or electronic storage can guarantee 100% security. We continuously strive to enhance our security protocols to provide the highest level of protection for your data.

4. Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic and collect information about your preferences. You can manage your cookie preferences through your browser settings.

5. Third - Party Links:

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such websites. We strongly recommend you to review the policies of those third parties before providing any personal information or utilizing their services. This proactive approach ensures that you are well-informed about how your data will be handled when engaging with content or services beyond our platform.

6.  Your Rights:

You have the right to access, update and correct your personal information. You may also request the deletion of your personal information, subject to applicable laws and regulations.

7.  Changes to this Policy:

We reserve the right to modify or update this Privacy Policy at any time without prior notice. It is advised to periodically review our Privacy Policy to stay informed about any changes. Your continued use of our services after modifications constitutes acceptance of the updated Privacy Policy.

By using our website or purchasing our products, you acknowledge that you have read, understood and agree to the practices described in this Privacy Policy.

If you have any concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at support@relokart.in .