Hi! How can we help you?

Orders

Yes, once your order is dispatched from our facility, you will receive the tracking details to allow you to track the shipping status of the same.

Our standard delivery time is 7-10 working days. Although we make every effort to meet these timelines, unforeseen circumstances or shipping logistics, may result in extended delivery times.

Product and Cancellations

We aim to deliver products of the same color and design as shown on our website. However, due to factors such as product unavailability or other variables, there can be variations in the actual color or design of the delivered product(s) as compared to what is displayed on the website. It is important to note that in such instances, replacements specific to a particular design or color shall not be issued. Rest assured, we are committed to maintaining the overall quality of the items we deliver to you.

Unfortunately, we do not undertake orders for individual products. Our products are designed as complete kits, as displayed on our website.

Yes, you can cancel your order and receive a full refund if the cancellation is requested before dispatch. However, once the order has been dispatched, cancellation won’t be possible and any advance payments (including the 40% advance paid for Cash on Delivery orders) will not be eligible for a refund.

To cancel your order, please reach out to us at support@relokart.in, providing your order ID and the reason for cancellation. We will initiate the refund process, which typically takes 5-7 working days to complete.

Payments

Yes, we do accept CoD, however in order to process the order, we require a small advance payment of 40% of the total amount. This payment not only serves as your commitment to the purchase but also eases order processing.

Service and Value Proposition

Our products are designed with a balanced and thoughtful approach. While not extravagantly lavish, our products refuse to compromise on quality. We focus on durability, versatility and functionality, ensuring that our products seamlessly integrate into your new living space.

While it's true that there are multiple options out there, at Relokart, we go beyond merely offering products. Been there and done that, we understand the challenges involved in relocating and aim to simplify one of the them for you, by:
  • Simplifying your shopping and eliminating the hunt for essentials.
  • Saving your precious time for other important tasks.
  • Giving you the convenience of doorstep delivery for your items.

So, when you choose Relokart, you’re not just investing in products; you're also investing in a stress-free relocation experience.

Have any more Questions? Drop an email to us at support@relokart.in  and we'll respond back to you.


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